Shipping policy

At Nuravella, we are committed to providing a smooth, reliable and fast shipping experience to all our valued customers. This shipping policy outlines our delivery timelines, order processing, and support, to ensure full transparency and a satisfying shopping experience.

Shipping Times

We aim to dispatch all orders within 24 to 48 business hours after payment confirmation. Once dispatched, deliveries typically take 5 to 10 business days to the United Kingdom. However, actual delivery times may vary due to factors such as customs clearance, weather conditions, and seasonal demand.

Free Shipping

Nuravella offers free shipping on all orders over £40, regardless of order value or destination within the UK. We believe in making your journey to beauty and Health as seamless and accessible as possible.

Direct Fulfilment

All our products are shipped directly from our logistics partners to ensure faster processing and strict quality control. This allows us to deliver efficiently while maintaining our high standards.

Order Processing

After placing your order, you will receive a confirmation email. Once your order is processed and shipped, we will send a shipping confirmation email containing a tracking number so you can monitor your package every step of the way.

Order Tracking

You will receive tracking details via email as soon as your order is dispatched. Tracking updates may take 1–3 days to appear on the courier’s website. We encourage you to monitor your shipment regularly until delivery.

Questions & Support

If you have any questions about your order or our shipping policy, feel free to contact our customer care team at info@nuravella.com. We aim to respond within 24 to 48 business hours.

Delays & Exceptions

While we strive to meet all estimated delivery times, some delays may occur due to customs checks, logistical disruptions, or other unforeseen events. Nuravella is not responsible for such delays. We appreciate your understanding and patience in these rare situations.

Important Note

Please double-check your delivery address before placing your order. As our products relate to personal care and wellness, accurate delivery information is crucial to ensure safe and timely receipt.